Order Cancellation

Contact Customer Service

• Call us at 888-800-8050 or email support@homery.com.
• Provide your order number and request cancellation.

Our customer service team will be able to assist you with the cancellation process.

Cancellation Policy

1. Timing

• Before Shipment: Orders cancelled before shipment will be fully refunded
• After Shipment: If your order has already shipped, you will need to follow our Returns Policy to return the items for a refund.

2. Special Orders

• Non-Cancellable: Custom or special-order items cannot be cancelled once the order has been placed

3. Refunds

• Processing Time: Refunds will be processed within 7-10 business days of cancellation
• Method: Refunds will be issued to the orginal method of payment

Contact Us

We’re Here for You

Got questions? Our customer care team is ready to assist with any inquiries you may have about products, services, or your order. Reach out today to get personalized advice and support.

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